A few years ago I remember presenting to a new client, and it got a little awkward. Not because of the subject or the complexity, but rather the way the client spoke to me during the call.
I should have walked away then. Eventually, it worked out. For the business, but not for myself. Not only did I dislike every call, but at some stage I got sick. But Covid was on, it was good to keep the client.
On the other hand, I’ve also hired for a great many (frankly, brilliant) business leaders who recognise your value, respect your time, and listen to your advice.
BUT… Which client gets the better results?
⏰ It costs the client the same, but the results will be different.
⛔ One process feels awkward, arduous, and won’t flow. It takes longer to reach the same conclusions.
🎷🎺The other will be a two-way street of problem solving, innovating, and producing brilliant work together. Better results will be achieved more quickly and efficiently.
The differential factor?
Respect, and respect alone, has this power.
Respect can transform business transactions, and build relationships in the process. It produces better outcomes.
You might be the client, but are you a partner?
